Corrupt user profiles are a common trouble with Windows, peculiarly vii and Vista, and the fix will depend on the verbal error message you receive. Hither we'll explain how to fix the problem or, if you need to, create a new account and transfer your information beyond to the new profile.

The trouble occurs when you type your password and press Enter at the Windows log-on screen. You will typically see the error message "The User Profile Service failed the logon" and "The user profile cannot be loaded", and you'll be returned to the log-on screen.

First, try rebooting your estimator. This tin can sometimes fix the issue. But if it doesn't, here are two methods you tin can try: create a new user profile and fix the corrupt profile.

Notation:Some people have lost files past using the Registry Editor method below, so it'southward crucial to make a backup of your hard deejay or at the very to the lowest degree, all the files you cannot afford to lose.

There are many programs which will allow you to brand a re-create of your entire hard disk (some of which are free), but y'all will demand a second disk with sufficient capacity, and may even need a second PC or laptop in society to re-create the deejay if you can't boot into Windows. Hither'south the best backup software for Windows.

You should also brand a backup of the Registry itself from Safe Fashion before you lot kickoff. These instructions are provided as a final resort, and nosotros recommend you lot effort these fixes in the order they're written.

How do I create a new Windows user profile?

If you have a second user account on Windows which you can log in to, you may be able to use this business relationship to follow the steps beneath to create a new user account.

However, if there is no other business relationship, and so boot into Safety Mode (as described beneath) and try to follow the steps. If that nevertheless doesn't work, kick back into Rubber Mode and enable the hidden admin account.

To do that, type cmd in the search box on the Start menu and then right-click on Command Prompt in the list of results and cull Run every bit administrator.

At present type the post-obit at the prompt:

cyberspace user ambassador /active:yeah

The response should be: The command completed successfully. Now reboot your PC and you should run into an Ambassador account every bit well as your corrupt account.

Log into the admin account (at that place's no password) and practice the following:

Step 1. Open Control Panel and click User Accounts and Family Prophylactic (or similar). Click on User Accounts.

How to fix a corrupt user profile - Step 1

Step 2. Click Manage some other account and type in the password (if prompted).

Stride iii. Click Create a new account and blazon the proper name. This must be different from the account which is corrupt, merely you can rename the account later on if y'all desire to have the same proper noun as earlier.

How to fix a corrupt user profile - Step 3

Stride 4. Restart your PC.

How to fix a corrupt user profile - Step 4

Copy your files to the new profile

Step 5. In gild to transfer files properly, it's best to log in as Administrator or Guest rather than the new profile yous just created, so enable one of these accounts if you haven't already washed so.

How to fix a corrupt user profile - Step 5

Footstep vi. Navigate to the corrupt user account by clicking Kickoff, Computer then double-clicking on the hard drive on which Windows is installed – commonly c: - and so double-clicking on the Users folder.

Detect the binder containing your old user account and double-click it, then double-click My Documents.

How to fix a corrupt user profile - Step 6

Step seven. It's best to re-create across the contents of sub-folders separately, and this gives you a chance to take a clear out equally well. If you do desire to copy the entire contents in ane get, enable hidden files and folders and so make sure youdon't copy beyond the following files:

Ntuser.dat
Ntuser.dat.log
Ntuser.ini

To make these files visible, click the Tools menu (press Alt if you tin can't see it), click the View tab and click Show hidden files, folders and drives.

How to fix a corrupt user profile - Step 7

Beware that whatever email stored locally may demand to exist copied separately using instructions specific to your email program. Don't delete the corrupt user profile until you're sure you have all the files yous need from it.

Pace 8. When all the files are copied across to the newly created user profile (you'll observe it in the same c:\Users folder every bit the decadent profile), restart your computer and log onto the new profile.

How to fix a corrupt user profile - Step 8

How do I set a corrupt Windows profile?

Microsoft says that a user profile tin become corrupted if your antivirus software is scanning your PC while you try to log on, but information technology could also be caused past other things.

A quick fix can be to restart your PC, but if this doesn't work you'll need to restart again and kick into Safe mode. Do this by pressing F8 earlier you come across the Windows loading screen and choosing Safe Mode from the menu that appears.

Safety Mode logs you lot into the born Windows administrator account, just you might find that some options don't work.

The User Profile Service failed the logon

Step one. To fix the user profile, click Offset and blazon regedit into the search box and press Enter.

Stride ii. Registry Editor will launch and you demand to navigate to the post-obit primal:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Pace 3. Click each Southward-ane-5 binder and double-click the ProfileImagePath entry to find out which user business relationship it relates to. (If your folder name ends with .bak or .ba follow Microsoft's instructions to rename them.)

If y'all tin't see whatsoever file extensions at all, follow our instructions to display Windows file extensions.

Fix corrupt user profile Windows

Pace 4. Once you have located the folder for the corrupt contour (and it doesn't have a .bak ending), double-click RefCount and alter the Value data to 0 and click Ok.

Fix corrupt user profile Windows

Step 5. Now double-click on State and make certain the Value data is once more 0 and click Ok.

Fix corrupt user profile Windows

Stride 6. Close regedit and restart your PC. You should now exist able to log into your business relationship.

If you're still unable to fix the problem and tin't log in, you might accept to reinstall Windows.